Face-to-face training

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What do we mean by “face-to-face training”?

Face-to-face training refers to training with the trainer and learners in the same location. Face-to-face training can be individual or group-based. Trainers teach learners courses covering a specific subject area, over a predetermined period of time. Face-to-face training typically uses a lecture-type, top-down model in which information is passed from the trainer to the learners.


Differences between face-to-face training and distance learning

The main differences between these two teaching approaches lie in the teaching method used and the interactions between the trainer(s) and learners.

a- Face-to-face training

Face-to-face training takes place directly at a training organization, in dedicated classrooms according to a precise schedule, at a regular pace and with designated trainers. Larger companies can also provide this type of training directly to their employees. Face-to-face training may be provided both for students receiving initial training and for individuals receiving continuing education in a professional environment.

b- Distance learning

Most distance learning is hosted on the Internet, via dedicated platforms or digital tools, and accessed using a device such as a smartphone, tablet or PC. Multiple forms of distance learning exist: MOOC, SOOC, COOC, virtual classroom, etc.

That said, distance learning is not a product of the Internet. Correspondence courses already existed, using printed training materials sent by post. The big advantage of distance learning is its flexibility. Learners can access training materials any time, anywhere. In addition, they are not obliged to travel to a training center.

The support available to learners therefore varies between distance learning and face-to-face training. With face-to-face training, a trainer is on hand at all times to provide assistance. Being physically present in the classroom, they are able to directly assess and address learners’ needs.

With an e-learning course, for example, support is provided remotely, throug a variety of means (including a telephone hotline, online platform, social media, email, etc.). Some types of training, such as blended learning, combine the face-to-face and e-learning teaching approaches.

Is there a trend in favor of face-to-face training?

In the professional training sector, growing numbers of companies are turning away from traditional training in favor of distance learning. But is e-learning as effective as face-to-face training? Is it not sometimes better to have a direct dialog with an on-premise trainer? Do we even have to choose between these two types of training? According to ISTF, the blended learning institute, 21% of companies surveyed in 2019 considered face-to-face training to be more effective. The remaining respondents favored a mix of digital tools and face-to-face training.

The authors of the aforementioned study stress the importance and popularity of blended learning (i.e. a combination of face-to-face training and distance learning), which owes its increasing currency among companies to the fact that this approach cuts costs by using digital tools without sacrificing the interactions between trainer and learners, as the courses also include face-to-face tuition.

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